Privacy Policy

At SUBHAMANGALA PLUS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our website:

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through our payment partners)
• Account credentials (if you create an account)
• Order history and preferences
• Communication records (emails, messages, support requests)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our website functionality and user experience
• Send marketing communications (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations
• Analyze website usage and trends

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing through trusted partners
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup procedures

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: